Comparison

ShiftWerx vs When I Work.

Feature by feature, here is how ShiftWerx and When I Work handle scheduling, messaging and shift trades.

20/20
Features ShiftWerx includes on every plan
6/20
Fully included in When I Work
9
Only partly, or on a pricier plan, in When I Work
Free
Roster setup when you switch from When I Work
Side by side

Where ShiftWerx and When I Work differ.

Feature
ShiftWerx
When I Work
SchedulingBuild the week in seconds, and keep it yours.
Auto-scheduler honors every rule and staff preference at once
Open shifts only
Auto-schedule runs on rules you set, not an AI black box
Rules + AI
Freeze and lock shifts, then auto-fill the rest
No shift lock
Copy last week’s schedule
Included
Availability visible while you build
Included
Staff set their min, max and ideal shifts, and you see it
Preferred times only
Blocks overtime before you publish
Alert only
Toggle off double shifts
Included
Shares staff across locations, no double-booking
Warning only
Builds to your labor budget, putting hours where they matter most
Budget target only
MessagingMessages people actually read, and proof that they did.
Team messages and announcements
Included
Required reads staff must confirm
Not listed
A log of who read what
Seen count only
Staff use the app in their own language (24 languages)
5 on mobile, web English
Messages translated into each person’s language
Not listed
Rewards for reading and training
Not offered
Shift trades & rewardsTrades with guardrails, plus a real reason to say yes.
Shift swaps and hand-offs
Included
Only qualified staff under their hour caps can claim
Included
Bonuses on hard-to-fill shifts
Not offered
Points staff redeem for rewards you choose
Not offered
Fully included
20 of 20
6 of 20

When I Work details come from an automated review of When I Work’s public help center and pricing pages (September 2026) and may contain errors. Check When I Work’s own site for the most up-to-date information. “Not listed” means we couldn’t find it in their documentation; a plan name means it’s only on that plan or higher. If something here is out of date, tell us and we will fix it.

Switching

Moving off When I Work takes an afternoon.

  1. 1
    Send us your current schedule

    A spreadsheet export, a PDF or a photo of the paper schedule all work.

  2. 2
    We load your roster

    Our team sets up your staff, availability and tags with Rapid Start.

  3. 3
    Press auto-schedule

    Build your first week and compare it to what you were doing before.

  4. 4
    Try it for 30 days

    No long-term contract. Cancel before day 30 and you pay nothing.

Questions

ShiftWerx vs When I Work, answered.

Is ShiftWerx a good alternative to When I Work?

ShiftWerx is built around the three jobs of scheduling: collecting availability and time off, building the week automatically, and covering call-outs through a marketplace. The table above shows how each problem is handled side by side.

How hard is it to switch from When I Work?

Send us your current schedule and roster with Rapid Start and our team sets up your staff, availability and tags, so you can start testing right away.

Is there a contract?

No. There is no long-term contract. Every plan starts with 30 days free, and you can cancel anytime during the trial at no charge.

Do I get every feature on every plan?

Yes. ShiftWerx plans differ by team size and support level, not by features.

Getting started

Upload your current schedule. We’ll help you load your roster.

You don’t have to rebuild everything from scratch. Send us your spreadsheet or paper roster with Rapid Start, and our team will set up your staff, availability and tags so you can start testing immediately.

30 days free on every plan•Free roster migration support•No long-term contract. Cancel anytime during the trial.