Questions managers ask,answered plainly.

ShiftWerx is employee scheduling software for shift-based teams like restaurants, retail stores and small businesses. It collects availability and time-off requests, builds the weekly schedule automatically, and covers call-outs through a shift marketplace.

Anyone who builds a schedule for an hourly team: restaurant GMs, store managers and owners of small businesses. It works for a team of eight or a group of locations, each on its own subscription.

Yes. ShiftWerx is on the App Store and Google Play. Staff see their schedule, set availability, request time off and pick up open shifts from their phones.

Staff request time off in the app. The request waits for your approval and does not block the schedule until you approve it. Approved time off becomes a hard block auto-schedule never breaks.

Yes. Staff keep their recurring availability current in the app, shift by shift, like no Monday or Wednesday lunches for class. New Cannot Work times come to you for approval first, and the next schedule you build uses it.

You freeze any shifts you want to keep and press auto-schedule. ShiftLogic fills the rest while checking availability, approved time off, hour caps, rest between shifts, roles and your labor budget. You review, adjust anything, and publish.

Not an AI black box. You stay in control. ShiftLogic is a rules-based engine, not a machine-learning model. It never breaks your hard rules (availability, approved time off, hour caps, rest between shifts, roles and frozen shifts), and it chooses between the qualified people using weights you can adjust. Press it again and you get a different good schedule that follows every same rule, so you can keep going until one fits. What it builds is a draft you can change, and nothing reaches your team until you publish.

Yes. Auto-schedule produces a draft. Move anything you like, and nothing reaches your team until you publish.

The open shift goes to the ShiftMarket, where only people who are qualified and would stay under their hour caps can claim it. You can add a ShiftCoin bonus to fill it faster. The first qualified person to claim it gets the shift, and you’re notified right away.

ShiftCoin is the incentive built into ShiftWerx. Managers can put a ShiftCoin bonus on a hard-to-fill shift or an important update so staff have a reason to act.

Spark is $59 a month for up to 20 employees, Professional is $149 a month for up to 100, and Enterprise is custom for larger operators. Every plan includes every feature.

Yes. Every plan starts with 30 days free. Cancel before day 30 and you pay nothing.

No. There is no long-term contract. Cancel anytime during your 30-day trial and you pay nothing; after that, cancelling stops your next monthly renewal.

Yes. Send your current schedule and roster with Rapid Start and our team sets up your staff, availability and roles.

Yes, to start the 30-day trial, but you are not charged if you cancel before it ends. The demo version needs no card at all.

Your plan starts automatically and is billed monthly. If it is not for you, cancel before day 30 and you pay nothing.

No. Every plan includes every feature. Plans differ by team size and the level of setup and support.

It depends on how many people you schedule: Spark for up to 20 employees, Professional for up to 100, and Enterprise above that.

Move up a plan whenever you need to. Your schedules, rules and history come with you.

Yes. Try the demo version on your own, or book a 1-on-1 walkthrough with our team.